Privacy Policy

This Privacy Policy describes how CourtRoom AI ("we", "us", "our") collects, uses, and protects your information when you use our website, simulations, Evidence Vault, reports, replays, and lawyer discovery features. By using CourtRoom AI you agree to the practices described here.

CourtRoom AI is operated as an online service. For privacy questions, data requests, or to identify the operating entity, contact support@courtroomai.io.

• Account details — email and any sign-in identifiers.
• Case content — descriptions, claims, parties, dates, jurisdiction.
• Evidence uploads — files, images, documents, and notes you store in the Evidence Vault.
• Simulation outputs — generated transcripts, reports, replay assets.
• Usage data — pages visited, features used, performance and error logs.
• Payment metadata — transaction ids, plan, status (handled by our payment provider; full card numbers are NOT stored by CourtRoom AI).

Case information and evidence you upload are stored in a private workspace for your account. We do not publicly share user files. You can request deletion at any time by contacting support@courtroomai.io. We do not sell personal case information.

Payments are processed by Stripe (or another payment provider we may use in the future). Card numbers are handled directly by the payment provider and are not stored on CourtRoom AI's servers. We retain transaction metadata (amount, status, plan) for billing, refunds, and tax compliance.

• Generate simulations, reports, jurisdiction references, and replays.
• Run the Evidence Vault and lawyer discovery features.
• Improve product quality (aggregate metrics, error analysis).
• Respond to support requests and prevent abuse.
• Comply with legal obligations (e.g., tax records).

Generating a simulation, report, or replay involves sending your case content to one or more AI model providers for processing. We use contractual and provider-side safeguards to limit how AI providers retain and use your data, but we cannot guarantee any specific provider's behavior. You should not include information you don't want processed by an external AI service. See our AI Legal Disclaimer for limits of AI-generated output.

We use a small number of cookies and similar technologies, grouped into these categories:

• Essential — required for sign-in, session continuity, and security. These cannot be disabled.
• Product analytics — aggregate, mostly anonymous usage signals (pages visited, feature usage) to improve the product.
• Error monitoring — captures crash and performance data so we can fix bugs. We try to scrub personal content from error reports.

We do not use advertising trackers or sell behavioral profiles.

• With infrastructure providers (hosting, databases, file storage, email).
• With AI model providers used to generate simulations and reports.
• With payment providers to process transactions and refunds.
• With analytics providers — anonymized or aggregated where feasible.
• With error-monitoring providers to detect and fix bugs.
• With lawyer-listing data providers to power the discovery feature.
• When required by law, valid legal process, or to prevent harm.

Our hosting, AI processing, payments, and analytics providers operate primarily in the United States and other countries. By using CourtRoom AI, you understand and agree that your information may be transferred to, stored in, and processed in countries outside your country of residence, which may have different data-protection rules. Where required, we rely on standard contractual clauses or equivalent safeguards with our service providers.

The nearby lawyer discovery feature relies on third-party data sources (e.g., business listings). Information shown about lawyers comes from those providers — CourtRoom AI does not control its accuracy. Contacting a lawyer shown in the discovery section is a direct relationship between you and that lawyer.

We keep account, case, and evidence data while your account is active. Following a deletion request, active records are removed within a reasonable period and backup copies are purged on our standard backup cycle. We may retain certain records longer where required — for example, transaction metadata for tax and accounting (typically up to seven years) and minimal logs for fraud prevention and security incident review.

Depending on where you live, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to fix information that is inaccurate or incomplete.
• Deletion — ask us to delete your information, subject to legal retention obligations.
• Portability — receive a copy of your data in a portable format where applicable.
• Objection / restriction — object to or restrict certain processing of your information.
• Withdraw consent — where processing is based on consent, withdraw it at any time.

We do not sell or share your personal information for cross-context behavioural advertising, and we do not sell personal information as defined under California law.

To exercise any of these rights, email support@courtroomai.io. We may need to verify your identity before responding. You also have the right to lodge a complaint with your local data-protection authority.

You can edit your case, delete evidence files, and request deletion of your account and stored cases. Email support@courtroomai.io with the subject "Delete my data" and we'll respond promptly.

We use encrypted connections, access controls, private user accounts, and responsible storage practices. No system is perfectly secure — do not upload information you cannot afford to risk to a third-party SaaS. If we become aware of a personal-data breach that affects you, we will notify you and applicable authorities as required by law. See Data & Security for our security posture.

CourtRoom AI is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). Do not use the service if you are under that age. If you believe a child has provided information, contact us and we will delete it.

We may update this Privacy Policy as the product evolves. Material changes will be announced via the website or via email to active accounts. Continued use after a change constitutes acceptance.

Questions, privacy and data requests, or anything else — email support@courtroomai.io.